Refund and Returns Policy

At BreatheDivinity Clothing, customer satisfaction is important to us. We want you to have a smooth and convenient shopping experience when purchasing from our online store. This Refund and Returns Policy explains how to contact us if you experience an issue with your order, receive a damaged product, or need assistance with a return or refund request.

Return Eligibility

If you need to return a product purchased from BreatheDivinity, please contact our customer support team before sending the item back. Return eligibility depends on the condition of the product, the reason for the request, and the applicable store policy.
To help us review your request, please provide your order number, proof of purchase, and a clear explanation of the issue. Products should remain in their original condition, with original packaging where applicable.

Damaged, Defective, or Incorrect Products

If your BreatheDivinity order arrives damaged, defective, or different from the item you ordered, please contact us as soon as possible. Include your order number, a description of the problem, and clear photographs of the item and packaging. Our team will review your request and explain the available options.

How to Request a Return

To request a return, follow these steps:

  1. Email us at [email protected].

  2. Include your order number and the email address used when placing your order.

  3. Explain why you would like to return the item.

  4. Attach photographs if the product is damaged, defective, or incorrect.

  5. Wait for our team to provide return instructions before shipping the product.
    Please do not send any item to an address without receiving the appropriate instructions from our customer support team.

Refunds

Once your return or refund request has been reviewed, BreatheDivinity will inform you of the outcome and the next steps. If a refund is approved, it will generally be processed using the original payment method where possible.
The time required for the refund to appear in your account may vary depending on your payment provider or financial institution. If you have questions about an approved refund, please contact us with your order details.

Exchanges

If you receive an incorrect or defective BreatheDivinity product, contact our team to discuss the available options. Exchanges may depend on the circumstances of your request and product availability.

Order Cancellations

If you wish to cancel or change an order, please contact us as soon as possible after placing it. We cannot guarantee that a cancellation or modification will be possible once an order has entered processing or has been shipped.

Return Shipping

Return shipping arrangements and any associated costs depend on the reason for the return and the applicable store policy. Please contact BreatheDivinity before sending an item back so our team can provide the correct instructions.

Items That May Not Qualify for Return

Items that have been worn, used, altered, or damaged after delivery may not qualify for a return, depending on the circumstances and applicable consumer protection laws. This does not affect any legal rights you may have as a customer.

Contact BreatheDivinity

If you have questions about this Refund and Returns Policy or need help with a return or refund request, please contact our customer support team.
Email: [email protected]
Please include your order number and a clear description of your concern so we can review your enquiry efficiently.

Policy Updates

BreatheDivinity may update this policy when necessary. Any changes will be published on this page. We recommend reviewing this policy periodically for the latest information.
Thank you for choosing BreatheDivinity Clothing. We appreciate your trust and will do our best to assist you with any concerns related to your purchase.